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Privacy Policy

Last updated: September 2026

This policy explains what information FANN collects when you use fann.ae, why we collect it and how you can contact us about it.

What we collect

  • Details you send through our forms: name, email, phone, company, project details and any files or briefs you share.
  • Messages you send to our website chat assistant.
  • Basic usage data collected by analytics and advertising tools (Google Tag Manager, Google Analytics and Meta Pixel), such as pages visited, device type and approximate location.

    • How we use it

  • To reply to your enquiry, prepare quotes and deliver your project.
  • To understand which pages and campaigns work, so we can improve the website and our marketing.
  • We do not sell your personal information.

    • Cookies

    Analytics and advertising tools set cookies in your browser. You can block or delete cookies in your browser settings; the site will still work.

    Who we share it with

    Only with service providers that help us run the website and handle enquiries (hosting, email delivery, analytics and advertising platforms), and where the law requires it.

    How long we keep it

    We keep enquiry details for as long as needed to handle your request and any project that follows, and to meet legal and accounting duties.

    Your choices

    You can ask us to see, correct or delete the personal information we hold about you by emailing sales@fann.ae .

    Contact

    FANN, Office No. 508, Dusseldorf Business Center, Al Barsha, Dubai, UAE. Email: sales@fann.ae . Phone: +971 50 566 7502 .

    FANN

    Your full-service design and build partner. Transforming visions into unforgettable experiences across exhibitions, events, and interiors.

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  • sales@fann.ae
  • +971 50 566 7502
  • Office:
  • Office No. 508, Dusseldorf Business Center, Al Barsha, Dubai, UAE

    • © 2026 FANN. All Rights Reserved. | Privacy Policy

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    ChatGPT ads measurement choices

    After a successful website enquiry, we keep a private submission receipt for up to 30 days plus the next hourly cleanup. It contains submitted contact and enquiry details and is accessible only to our server and authorized account administrators. Your details are not public.

    The ChatGPT measurement setting controls only OpenAI advertising measurement, separately from existing Google and Meta tools. It is off unless you allow it; use the settings button to change your choice. When enabled, it can record ad click references, confirmed enquiries and WhatsApp clicks. A WhatsApp click is not a submitted enquiry. When you allow this measurement and the integration is enabled, automatic advanced matching can detect supported contact information on the page, normalize it and hash it in your browser using SHA-256 to help match conversions to ads. The hashed information can be included with conversion events; raw contact information is not sent through automatic advanced matching. No form contact details are manually passed to OpenAI.